Privacy Statement

Last Updated: June 2026

Introduction

We are committed to protecting your privacy. This Privacy Policy explains how our application collects, uses, and maintains information. We want to be transparent about what data we handle and how we handle it.

What Data We Collect

Machine Analysis Data Only: Our application collects only technical data necessary for analyzing the performance and operation of machines and systems. Specifically, we collect machine performance metrics and diagnostics to assess system health status and monitoring data. We gather operational sensor readings and measurements along with alarm and alert information related to system operations. Additionally, we collect configuration and state information for machines and devices, as well as time-series data and historical trends for analysis purposes.

What We Do NOT Collect

We do not store any personal user data. We do not collect personal names, identifying information, email addresses, or contact information for personal use. Our application does not track browsing history or personal preferences, nor do we collect location data or personal device information. We do not gather any financial information or payment details, nor do we collect health or biometric information. In summary, we do not collect any personal or sensitive personal data of any kind.

Purpose of Data Collection

The machine analysis data we collect is used solely for legitimate operational and analytical purposes. We use this data for monitoring and analyzing machine performance and health, as well as detecting anomalies and potential issues in system operation. The data allows us to generate reports and insights for system diagnostics and helps us improve the accuracy and effectiveness of our analysis tools. We also use this data for maintaining system logs for operational purposes and ensuring the proper functioning of the application.

Data Storage and Retention

Machine analysis data is stored in our secure database systems. The retention period for historical data is determined by operational needs and may be archived or purged according to our data retention policies. Users can request deletion of specific data in accordance with applicable laws and regulations.

Data Security

We implement industry-standard security measures to protect the data collected. Our systems employ database encryption for data at rest and utilize secure communication protocols (HTTPS/TLS) for data in transit. We maintain access controls and authentication mechanisms to ensure only authorized personnel can access the system. Additionally, we conduct regular security assessments and updates to maintain the integrity of our security infrastructure. We restrict access to data on a need-to-know basis, ensuring that only personnel requiring access for their operational duties can view the information.

Data Sharing

We do not share, sell, or distribute the machine analysis data with third parties. Data remains confidential and is used only by authorized personnel within our organization for the stated purposes of machine monitoring and analysis.

User Rights

Depending on your jurisdiction, you may have certain rights regarding your data. You have the right to access data we have collected about your systems and machines. You have the right to request correction of any inaccurate data in our systems. Where applicable, you have the right to request deletion of data, the right to withdraw consent, and the right to data portability. To exercise any of these rights, please contact our support team. We are committed to fulfilling legitimate data subject rights requests in accordance with applicable laws and regulations.

Cookies and Tracking

Our application may use cookies for session management and authentication purposes only. These cookies are necessary for the proper functioning of the application and do not track personal activity. No personal data is embedded in or derived from these cookies.

Third-Party Services

Our application may use third-party services for infrastructure, hosting, and technical support. We ensure that any third parties handling data are bound by confidentiality agreements and maintain equivalent security standards.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any material changes to this policy through the application or other appropriate means.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your data rights, please contact our support team or via info@storex.nl. We are here to help and address any privacy concerns you may have.